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Front Office Attendant - Nights
Job No:
Spicers369
Location:
Sydney
- Brand new property, gorgeous Potts Point location
- Established hospitality group – great employee benefits!
- Be a part of the start-up team!
About Us
Spicers Retreats is excited to announce the opening of its newest property in July 2017, Spicers Potts Point. Featuring 20 rooms, an in-house bar and gorgeous courtyard area, the property is spread across three heritage-listed terrace houses in the tree-lined Victoria Street. Spicers Potts Point is our ninth property, our third in New South Wales and places the best that Sydney has to offer at our guests’ doorstep.
Spicers Retreats is now seeking applications from suitably qualified and experienced hospitality professionals looking to forge their career within the industry with a reputable and progressive group.
The Opportunity
As our Front Office Attendant - Nights, your priority will be to oversee the property and all service requirements overnight. You will be the first point of contact for all in-house enquiries as well as manage the Front Office phone and email communications. You will be tasked with reservation and administration duties and report back to the General Manager and front office team on all overnight issues that require action or follow-up.
This is a highly autonomous role and requires a proactive, confident and mature person who can manage their time efficiently and communicate effectively.
About You!
To be considered for this role, you will possess:
- Front office experience, ideally working night shifts within the hotel industry;
- Excellent written, verbal and interpersonal communication skills;
- A true guest-focus when dealing with in-house guests and external reservation enquiries;
- The ability to multi-task and prioritise your workload;
- The maturity and confidence to work autonomously and think quickly on your feet when making decisions;
To be successful in this role, you will enjoy interacting with a wide range of people, have a contagious passion for hospitality and a view for continuous improvement. We welcome an energetic, hands on person with a positive outlook and enthusiastic nature.
What We Offer You
At Spicers Retreats we promote a friendly and supportive team environment. We are committed to helping our people achieve their personal and career goals and we regularly celebrate our successes with great food and wine, entertainment and good humour at our quarterly 'Spice Nights' and annual gala Awards Night. Aside from our festivities your hard work and dedication will be recognised and rewarded through a competitive remuneration package.