General Manager - Luxury Retreat

Job No: Spicers434

Location: Hunter Valley

Employment Status: Full time

No. of Vacancies: 1

Closing Date: 18 Oct 2017 AEST

• Lead the pre-opening Team for our newest Spicers Retreat
• A home among the vineyards in the picturesque wine region of Hunter Valley
• Attractive remuneration and generous Team Member benefits

About us:

Spicers Retreats boasts a collection of spectacular, award winning properties set in multiple locations throughout South East Queensland and New South Wales.  Our luxury retreats are notorious for providing an unforgettable experience complete with gourmet cuisine, attentive service and refined comfort. 

Spicers Guest House will be the ninth property in our portfolio and a luxuriously appointed estate set among rolling vineyards and native bushland just two hours’ drive from Sydney. Sister property to our already established and successful Spicers Vineyards Estate, Spicers Guest House will offer 48 luxury rooms, restaurant, private dining room, two conference spaces with 150 capacity and be a destination wedding venue.

As with all our Spicers Retreats, the restaurant will be a place where great food and wine provide the perfect recipe for relaxation.

About you:

Spicers Retreats greatly value dedicated hospitality professionals who demonstrate a generosity of spirit. We seek committed and passionate talent who demonstrate our core values:

Happy – We are an advocate for the brand, have a sense of fun and look on the bright side of life. We don’t accept cynics.

Humble – We are willing to listen and learn and no task is beneath us. We value teamwork, are generous and don’t have an ego.

Smart – We are empathetic and aware of how we behave affects others. We look for efficiencies and work smarter not harder. We put the business first, then the team, then ourselves.

To be considered for this role, you will also have:

• Pre-opening experience;
• Significant hands-on experience managing a luxury property;
• A passion for good food and wine and providing bespoke experiences for guests;
• Be an expert in food & beverage;
• Strong business acumen;
• Experience managing P&L, COGS, expenses; 
• Strong team management experience – the ability to drive and manage performance;
• Excellent communication skills – verbal and written;
• A proactive approach and positive attitude;
• Willingness to work weekends and evenings as required;
• A current RSA or RMLV;
• .… and most importantly, a genuine passion for ‘everything hospitality’ – good food, great wine and awesome experiences!

About the Role:

As the General Manager of Spicers Guest House, you will lead the pre-opening and opening of the property. Pre-opening experience will be well regarded to ensure the opening of the Retreat is on time and on budget, whilst ensuring an on culture and experienced Spicers Team is recruited. Engaging, driving and developing your team to ensure seamless operations will be integral to delivering an exceptional guest experience – each and every time. 

Reporting to the Group Operations Manager of the Spicers Group, you will be responsible for the overall management of the property; developing and implementing business strategy; and delivering budgeted growth, revenue and profit targets.  Key to this is developing a strong and committed team who are able to consistently provide a high standard of service and hospitality.

Why work with us?

At Spicers Retreats we love our people and are committed to supporting them to achieve their goals by offering the essential ingredients and winning recipes for success, you just provide the passion!

We regularly celebrate our triumphs with great food, fine wine and good humour at our quarterly 'Spice Nights' and annual gala Awards Night.

Aside from our festivities, your hard work and dedication will be recognised and rewarded through:

• Thoughtful mentoring, training and support from a warm and encouraging team environment.
• Competitive remuneration
• Genuine opportunities for progression across our business
• Generous accommodation and dining discounts at our award winning retreats

To apply:

1. Like our Facebook Careers page: https://www.facebook.com/spicersretreatscareers/
2. Tell us “what you will bring to the table” and submit your application by clicking apply now.