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Front Office Attendant
Job No:
Spicers438
Location:
Sydney
- Add credit to your profession – be part of an upmarket, luxury hotel!
- Enjoy a gratifying Front Office Attendant position - boost your skills as you learn multiple facets of the business!
- Join Spicers Retreats newest sucess story with the best of Sydney right at your fingertips!
- Generous accommodation, dinning and spa discounts at our award winning retreats
About Us
Established in 2000, Spicers Retreats is an award-winning organization consisting of eight luxury properties spread across Queensland and NSW. The business has doubled in size over the last five years and has huge growth plans.
Spicers Potts Point, our stylish new property features 20 rooms, an in-house bar and gorgeous courtyard area. Just a short walk to trendy cafes, Sydney city and harbour and set amongst a mix of historic art deco and modern architecture, Spicers Potts Point exudes an effortless blend of classic Sydney heritage character with a fresh contemporary feel.
As our Front Office Attendant, your priority will be to ensure an exceptional guest experience – each and every stay. Some of your duties will include:
- Provide a warm, welcoming arrival at check-in;
- Go above and beyond to exceed your guests’ expectations during their stay;
- Ensure a positive departure experience with maximum efficiency and minimal fuss;
- Provide general administration and financial support to the business;
- Assist with Food & Beverage tasks in our in-house bar and during breakfast service;
- Assist with accommodation reservations and enquiries.
About you:
Spicers Retreats greatly value dedicated hospitality professionals who demonstrate a generosity of spirit. We seek committed and passionate talent who demonstrate our core values:
Happy – We are an advocate for the brand, have a sense of fun and look on the bright side of life. We don’t accept cynics.
Humble – We are willing to listen and learn and no task is beneath us. We value teamwork, are generous and don’t have an ego.
Smart – We are empathetic and aware of how we behave affects others. We look for efficiencies and work smarter not harder. We put the business first, then the team, then ourselves.
In addition to the above you must have:
- Significant front office experience within a high-end or luxury hotel environment;
- Demonstrated experience working effectively within a team comprised of different personalities and skill-sets;
- The ability to learn new software and systems;
- Immaculate presentation standards;
- Excellent written, verbal and interpersonal communication skills;
- The ability to recommend and upsell additional products, services, packages and promotions;
- Willingness to work weekends and evenings as required;
- A current RSA;
- … and most importantly, a genuine passion for ‘everything hospitality’ – good food, great wine and awesome experiences!
Why work for us?
At Spicers Retreats we love our people and are committed to supporting them to achieve their goals by offering the essential ingredients and winning recipes for success, you just provide the passion!
We regularly celebrate our triumphs with great food, fine wine and good humour at our quarterly 'Spice Nights' and annual gala Awards Night.
Aside from our festivities, your hard work and dedication will be recognised and rewarded through:
- Thoughtful mentoring, training and support from a warm and encouraging team environment.
- Competitive remuneration
- Genuine opportunities for progression across our business
- Generous accommodation and dining discounts at our award winning retreats
To apply:
- Like our Facebook Careers page: https://www.facebook.com/spicersretreatscareers/
- Tell us “what you will bring to the table” and submit your application by clicking apply now.