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Duty Manager
Job No:
Spicers459
Location:
Bowen Mountain
- Perfect tree-change role, only an hour out of Sydney
- Prestigious luxury retreat, stunning natural scenery, fantastic team!
- Generous Team Member benefits and discounts
About the role:
Spicers Sangoma Retreat now has an opportunity for a Duty Manager to join their high performing team. Reporting to the General Manager, you will be responsible for assisting in the overall management of the property; developing and implementing business strategy; and delivering budgeted growth, revenue and profit targets. Given the autonomy and responsibility of this role, a good level of business acumen and a solid understanding of reservation processes and systems including yield management are essential. Key to this is developing a strong and committed team who are able to consistently provide a high standard of service and hospitality.
Given the location of Spicers Sangoma Retreat, you will be required to live within a reasonable distance from the Blue Mountains with your own reliable transport or be willing to relocate to the local area.
Why work with us?
At Spicers Retreats we love our people and are committed to supporting them to achieve their goals by offering the essential ingredients and winning recipes for success, you just provide the passion!
We regularly celebrate our triumphs with great food, fine wine and good humour at our quarterly 'Spice Nights' and annual gala Awards Night.
Aside from our festivities, your hard work and dedication will be recognised and rewarded through:
- Thoughtful mentoring, training and support from a warm and encouraging team environment.
- Competitive remuneration
- Genuine opportunities for progression across our business
- Generous accommodation and dining discounts at our award winning retreats
About Us:
Spicers Retreats boasts a collection of spectacular, award winning properties set in multiple locations throughout South East Queensland and New South Wales. Our luxury retreats are notorious for providing an unforgettable experience complete with gourmet cuisine, attentive service and refined comfort.
Cocooned by the natural serenity of the Blue Mountains foothills in New South Wales, a mere hour from Sydney, you’ll find Spicers Sangoma Retreat. As an eco-certified retreat, Spicers Sangoma Retreat features sauna facilities, infinity lap pool, open plan lounge and suites that capture the beauty of the natural surrounds.
About you:
Spicers Retreats greatly value dedicated hospitality professionals who demonstrate a generosity of spirit. We seek committed and passionate talent who demonstrate our core values:
Happy – We are an advocate for the brand, have a sense of fun and look on the bright side of life. We don’t accept cynics.
Humble – We are willing to listen and learn and no task is beneath us. We value teamwork, are generous and don’t have an ego.
Smart – We are empathetic and aware of how we behave affects others. We look for efficiencies and work smarter not harder. We put the business first, then the team, then ourselves.
In addition to the above you must have:
- Experience within a high-end or luxury hotel environment;
- Demonstrated experience working effectively within a team comprised of different personalities and skill-sets;
- Operate in the absence of the General Manager;
- Be comfortable in the role of Host for your guests;
- Strong business acumen;
- Excellent communication skills;
- A proactive approach and positive attitude
- The ability to learn new software and systems;
- Immaculate presentation standards;
- The ability to recommend and upsell additional products, services, packages and promotions;
- Willingness to work weekends and evenings as required;
- A current RSA or RSLV.
… and most importantly, a genuine passion for ‘everything hospitality’ – good food, great wine and awesome experiences!
To apply:
- Like our Facebook Careers page: https://www.facebook.com/spicersretreatscareers/
- Tell us “what you will bring to the table” and submit your application by clicking apply now.