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General Manager | QLD | Spicers Scenic Rim Trail | Full time

Job No: Spicers692
Location: Tregony, QLD

 As a unique product by Spicers Retreats, The Scenic Rim Trail is one of the "Great Walks" of Australia and offers guided walks through the stunning mountains, escarpments, forests and ancient volcanic plateaus of one of Australia's most remarkable regions.  

Surrounded by 5,000 acres of private natural refuge, Spicers Canopy is an unrivalled eco-tourism experience less than 2 hours' drive from Brisbane.  Along with Spicers Canopy you will be responsible for luxury cabins that are used by the Scenic Rim Trail walks and mountain bike products.

Spicers Retreats is committed to sustainability and conservation. We have a sustainability plan and our teams work hard to make improvements every day. Caring for the environment and each other is part of our ethos and we are continually seeking like minded people to join our team. Examples of our initiatives include green teams at every retreat and collaborating with EarthCheck to reduce our waste, water and electricity.

 

The opportunity:

Spicers Scenic Rim Trail has a full time opportunity available for a General Manager. This role will be responsible for establishing the Scenic Rim Trail as the must-do Great Walk of Australia while ensuring guest safety and ecologically sustainable work practices at all times.  

The role is  also responsible for 

  • Overseeing the success of the 2 Day and 5 Day walking experiences;

  • Establishing and executing all processes (e.g. work practices, evacuation protocols, skills certification, consumable ordering, reporting obligations, etc) and creative content (e.g. interpretation, track direction, etc)

  • Providing leadership for the Spicers Canopy Manager (who will oversee the 2 Day experience in addition to other Spicers Canopy experiences)

  • Establishing a common pool of staff (e.g. housekeeping, drivers, guides, etc) to draw upon

  • Staff rostering

  • Overseeing the financial results of the walking product (including the execution of financial practices such as monthly stocktakes and frequent financial reporting)

  • Ensuring compliance with the Scenic Rim Management Plan (both Federal and State versions)

  • Asset management (i.e. maintenance and physical security)

  • Ensuring the specific skills can be transferred to other Eco-Active experiences as required (e.g. Head Chef can create menu plans for Bush Camp products, contract chef can provide services to other Bush Camp locations, etc)

  • Dealing with any HR issues associated with the operations (in conjunction with Spicer's HR team)

The Scenic Rim Trail General Manager will be required to work when guests are on track  but will be supported by the Spicers Canopy Manager, Head Chef and Guide Leader as part of the team that it will supervise.

 

About you:

Spicers Retreats greatly value dedicated hospitality professionals who demonstrate a generosity of spirit. We seek committed and passionate talent who demonstrate our core values of Happy, Humble and Smart!

To be considered for this role, you will need to have the following core values:

  • Highly organised and the ability to organise others on a timely basis

  • Proactive - think about potential problems and mitigate them before they arise

  • A commitment to positive guest outcomes

  • Leadership skills - the ability to positively motivate a diverse group of people

  • Ability to build positive relationships with external (e.g. National Park team) and internal parties

This is an eco tourism product.  So you must have a genuine interest in: the environment; outdoor activities especially walking and mountain biking; delivering an exception level of guest experience; managing a unique hospitality operation. 

The reward:

At Spicers Retreats, we are committed to team development and rewarding careers paths. We offer:

  • Competitive remuneration
  • Accommodation options - based on retreat location
  • Generous Team discounts for stays at all properties
  • Excellent head office support base
  • Reputable and growing brand
  • Collaborative Team based culture that strives for excellence and continuous improvement
  • Stunning work locations

 

To apply:

 Check out our instagram page: @spicerscareers

Like our Facebook Careers page: https://www.facebook.com/spicersretreatscareers/

Tell us “what you will bring to the table” and submit your application by clicking apply now.

 

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