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Front Office Receptionist | QLD | Spicers Peak Lodge | Full Time
Job No:
Spicers804
Location:
Maryvale, QLD
Perched atop a mountain on 8,000 acres in Queensland high country and just 2 hours drive from Brisbane CBD, Spicers Peak Lodge offers an exclusive, intimate Australian wilderness lodge experience. This luxury lodge sits 1,100 metres above sea level with views across to the surrounding peaks. From untouched rainforest and rugged mountain escarpments to the pristine backdrop of World Heritage Listed national park and ancient volcanic regions, there is no shortage of unspoiled wilderness to experience and admire.
A bit about the Spicers Story…
We are an Australian family business built from a passionate and sustainable purpose by our owners, Jude and Skroo Turner. Spicers exists to create quality experiences for our guests where life can be celebrated and shared. We appreciate nature and relaxed luxury giving us the opportunity to work in beautiful surroundings with designer furnishings. We strive to be the best in the industry and this is led by our passionate team.
What our team loves about Spicers...
- Providing an unforgettable experience to our guests - delivering the ‘wow’ factor
- Our supportive culture and not taking ourselves too seriously - we love celebrating
- Being confident in their future through our training & development opportunities
- Our passion to build teams that are passionate, positive, enthusiastic, motivated & honest - we live & breathe our values of happy, humble & smart
The role...
Our long term front office star will be leaving us shortly, creating a new opportunity for a Front Office receptionist to join the team. This role is perfect for a people person with a willingness and desire to create amazing experiences for guests everyday.
Here's what you'll do...
- Deliver the perfect welcome and goodbye to our Retreat by assisting our guests with check-in/out;
- Finalise guest bills and take payment;
- Place pre-arrival phone calls and answer phone queries;
- Surprise and delight our guests by offering Spicers Peak Lodge experience.
This is how you’ll know you’re right for this role...
- 2-3 years experience in a guest facing role in the luxury service industry;
- Experience within a Front Office Hotel environment (desirable);
- A great attitude and ability to work in small team environment;
- Strong administration skills, high level of attention to detail, excellent communication skills (both written and verbal);
- Live locally and have reliable transport or are willing to relocate to staff accommodation at our Retreat (essential).
To apply for this role, please apply through Seek by clicking “Apply for this Role”. If you have any questions, please contact Martin on gm.peaklodge@spicersretreats.com or 07 4666 1083.
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